Dear Group
I am not sure if I am in the right place but I am looking for some help with the above watch.
The supplier Gearbest is not helpful at all.
This has forced me to seek help else where. I tried scouting around to find out who makes this watch then obtain perhaps an email . The supplier Gearbest will not release details of who makes this watch or a support email address. This has forced me to do my own searching.
I found a company who makes Rwatch but the the fellow I emailed deny this is their watch.
My problem is thus I bought the above watch. From Gearbest. It arrived here and fully functional except no communication via GSM ie cell phone data . I paid Gearbest a fee and they sent me a replacement watch and exactly the same problem it arrived fully functional but. No communication via GSM ie cell phone data.
We import a variety of gps tracking devices the majority have to be set up especially setting the apn depending on the cell service provider, I was wondering if the apn on this watch is not set correctly, hence the lack of data, it seems to me impossible that two watches of the same brand etc don't work on arrival here in South Africa.
I tried an alternative cell phone service providers sim cards in the hope that one would by chance work but alas I could get no joy.
I tried to plug the watch in to my pc via usb cable thinking I could perhaps telnet but could not make any progress on my own.
I was wondering if any one here knows who actually makes these watches, perhaps a support email address would really be helpful.
Alternately Is there any way of finding out if the watch is set up to the correct apn for example. How would that be checked via a sms command or a telnet session. Is there software that I can install that can probe the smart watch for its settings via the usb cable.
To me it seems silly to send the watches back at a cost to me and only to have them send another watch and we persist with the same impasse.
I was hoping with a bit of help or pointer and a few keystrokes we can have the watches fully working in no time.
If this is the wrong place to seek this type of help could you please direct me where to go to get the help I am asking for.
Thank you for your time and trouble reading this and any help you may be able to provide me with.
Regards
Goddies
I am not sure if I am in the right place but I am looking for some help with the above watch.
The supplier Gearbest is not helpful at all.
This has forced me to seek help else where. I tried scouting around to find out who makes this watch then obtain perhaps an email . The supplier Gearbest will not release details of who makes this watch or a support email address. This has forced me to do my own searching.
I found a company who makes Rwatch but the the fellow I emailed deny this is their watch.
My problem is thus I bought the above watch. From Gearbest. It arrived here and fully functional except no communication via GSM ie cell phone data . I paid Gearbest a fee and they sent me a replacement watch and exactly the same problem it arrived fully functional but. No communication via GSM ie cell phone data.
We import a variety of gps tracking devices the majority have to be set up especially setting the apn depending on the cell service provider, I was wondering if the apn on this watch is not set correctly, hence the lack of data, it seems to me impossible that two watches of the same brand etc don't work on arrival here in South Africa.
I tried an alternative cell phone service providers sim cards in the hope that one would by chance work but alas I could get no joy.
I tried to plug the watch in to my pc via usb cable thinking I could perhaps telnet but could not make any progress on my own.
I was wondering if any one here knows who actually makes these watches, perhaps a support email address would really be helpful.
Alternately Is there any way of finding out if the watch is set up to the correct apn for example. How would that be checked via a sms command or a telnet session. Is there software that I can install that can probe the smart watch for its settings via the usb cable.
To me it seems silly to send the watches back at a cost to me and only to have them send another watch and we persist with the same impasse.
I was hoping with a bit of help or pointer and a few keystrokes we can have the watches fully working in no time.
If this is the wrong place to seek this type of help could you please direct me where to go to get the help I am asking for.
Thank you for your time and trouble reading this and any help you may be able to provide me with.
Regards
Goddies
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