My girlfriend has the S7 Edge (German model) now since it came out. She had Galaxy devices before, but since then she never really cared for S-Health. Now with the S7 she kinda does, and in the beginning the steps counter in S-Health worked fine. Now out of a sudden, it stopped counting. The device is still vanilla, no root, no mod or anything. It recently got the latest Update from Samsung that is available here. But even after that, the Steps counter still worked fine. Now it stopped most of the time, and if it works, it only says like it has done 30 steps (after it should be at least 2000 or so). On google i found a hint to uninstall all Updates for S-Health and reinstall them and start over with S-Health. Did that, no effect really.
Does anyone know what the issue is ? Is it a software issue, is a sensor in the device broken or faulty or what could it be ? Because for her, that Steps counter is important, and she really would like to continue with that. Maybe one of you also had this issue and even fixed it and maybe knows what to do. I would appreciate any help.
Thanks in advance.
Wolfseye
Does anyone know what the issue is ? Is it a software issue, is a sensor in the device broken or faulty or what could it be ? Because for her, that Steps counter is important, and she really would like to continue with that. Maybe one of you also had this issue and even fixed it and maybe knows what to do. I would appreciate any help.
Thanks in advance.
Wolfseye
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