Monday, April 4, 2016

Phone not charging. Need my data.

Hi, All,

I was charging my phone in my car using the original charger cable but the car charger was not OEM. At some point, the phone stopped charging and it was still on. By the time I reached my destination, the battery died out and the phone switched off and hasn't switched back on ever since. I think the charger slot has stopped working.

1. Could that be it? Will a simple charger-slot change fix my phone? Or could it be something serious (motherboard, battery, etc)? I personally think that it could be the charger slot since the battery died out and then the phone switched off and it wasn't abrupt—which would be the case if there was an issue with the motherboard.

2. If it is bad news, is there any way to access my data? I have some important documents and photos in the phone that I don't want to lose so any way to extract the data from the phone would be useful.

I tried holding vol up + power button, tried connecting the USB cable to PC and switch it on, tried leaving it on charge for 4 - 5 hours and tried switching on, but all in vain. However, if I connect it to the charger and leave it on, the camera part will get heated up. The LED light indicating that the phone is charging will not light up though.

Do let me know if you guys have seen a similar issue. TIA!


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